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"It's not about the destination, it's about the journey. "

Transferring to different servers headache

Usu­ally trans­fer­rals of my web­sites are easy and don’t involve many prob­lems. How­ever my main web­site is cur­rently down and I’ve asked my host for assis­tants in fix­ing the issue as I’ve got a headache over it all. I’m still with the same host, I just wanted to be trans­ferred to a faster server and now we are rock­ing on an 8 core server which I have seen notably faster response times on the web­site and in cPanel/WHM. The prob­lem is that my main site is down (Web­mas­ter­space) and I believe it is to do with DNS con­fig­u­ra­tion. Though I’ve noticed that WHM is using some ran­dom IP address that I wasn’t assigned by my host or at least I wasn’t informed about. Thus when I changed my reg­is­tered IP address for my name­servers, my web­sites DNS is not rec­og­niz­ing the change in WHM. — This is my the­ory, so whether I’m cor­rect or not, I don’t know.

 

 

This is not the only prob­lem. When I view my site via IP address, there is a PHP error when view­ing the site. This will be a prob­lem see­ing as I don’t want PHP errors; thank you very much. :) So hope­fully I can get my web host to re-transfer every­thing over from the old server again to the new one so that there won’t be any fur­ther trou­ble if the first trans­fer went wrong. Or if it is just the server set­tings, hope­fully they can iden­tify the issue. I’m not one to need sup­port on a reg­u­lar basis and this is prob­a­bly the first time in months I have needed to sub­mit a ticket; hope­fully they can resolve this issue before I start tear­ing my hair out. :)

 

Though on the pos­i­tive side of things the com­ments sys­tem has started work­ing again since the trans­fer and at least I am not tear­ing my hair out over that one.

Update — Stress free

 

I am offi­cially stress free at the moment. All my web­sites are trans­ferred over to a more pow­er­ful and less uti­lized server while my word­press com­ments sys­tem is now actu­ally work­ing. It seems it was a server prob­lem or con­fig­u­ra­tion which was stop­ping my word­press blog from enabling com­ments. Which is quite odd think­ing about it. But I am just glad it is fixed and I’m glad I’m on this faster server, which hope­fully I won’t receive any hic­cups along the road in the future. I have to give a shout out to my web host though for the great sup­port. They sup­ported and fixed what­ever issue came along the way; which they have now made me a happy cus­tomer. — That is how you earn a cus­tomers respect! — By going beyond the call of their duties to help a cus­tomer out. Even though they gave me the wrong IP address to point my name­server to and they con­fig­ured my WHM IP incor­rectly. Though I won’t blame them for that, hic­cups do hap­pen and it is noth­ing to get pissed at a host about.